Service or better yet, non service

They do this because they think you can go nowhere else, however fiber optics from another company is coming to our area and their plans are cheaper. The days of [Edited: "Language"] customer service is over.

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XfinityRoberto

Official Employee

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1.9K Messages

5 months ago

Hi there and welcome to Comcast! I appreciate the feedback. I am sorry you feel this way. Is there anything we can assist you with today?

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user_hvqi2q

Visitor

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1 Message

Yes

my internet isn’t keeping up

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2 days ago

0

XfinityEmilyB

Official Employee

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2.3K Messages

user_hvqi2q Thank you for reaching out so we can make sure your Xfinity internet is exceeding your expectations :). What symptoms are you noticing with your internet connection? I don't want to repeat any steps you've already taken, so please let me know which troubleshooting steps you've tried so far. You can use this link for great tips to get started with troubleshooting your internet connection, if needed.

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