Service outages

Hello, and thank you for your feedback and for joining the Xfinity Forums community, user_xj7kdq. This is not the experience we want for anyone. Keeping the services accessible and reliable is more important than ever. If one or more of your Xfinity services aren’t working, you can check to see if a service interruption has been reported in your area in a few different ways. The Xfinity app works great to check your account status. And, if nothing is reported you can even use the app to troubleshoot. Additionally, the Status Center allows you to view your connection status, fix service issues, and check for local Comcast interruptions. Our team is here to help too and would be happy to relay what info we have available.