Hello user_14yz2h, congratulations on your new router upgrade! It is always a great transition when you are going to try out your new router for the first time. Thank you for posting on our XFINITY Community Forum. Rest assured, you have reached the right team to assist with this matter! I would like to ask, after plugging in your new router, are you seeing the wireless network name pop up through the Internet network settings on your computer?
XfinityNatalie
Official Employee
•
157 Messages
22 days ago
Hello user_14yz2h, congratulations on your new router upgrade! It is always a great transition when you are going to try out your new router for the first time. Thank you for posting on our XFINITY Community Forum. Rest assured, you have reached the right team to assist with this matter! I would like to ask, after plugging in your new router, are you seeing the wireless network name pop up through the Internet network settings on your computer?
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