Visitor

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1 Message

Friday, August 15th, 2025

shipping

I just placed an order, but realized I selected standard shipping when I meant to choose priority shipping. How do I change this? I am without Internet and would like this resolved asap!

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Expert

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113.2K Messages

26 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1K Messages

26 days ago

@user_oow5q1 When did you place the order? If you've already placed the order they are typically sent and fulfilled by our warehouse teams within the hour. The quickest option to get equipment would be to visit your local Xfinity Store and have them provide you with the appropriate equipment. This would avoid waiting for the shipment of equipment that has already been placed. 

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