Visitor
•
1 Message
SIM Card Sent to Wrong Address
When I set up my account for my internet and mobile, I mistakingly hit yes to my mailing address being my billing address(assuming it was correct), and now my SIM card which was supposed to arrive is now lost.
XfinityThomasA
Official Employee
•
2.5K Messages
4 days ago
Thank you for choosing Xfinity Mobile, Distruge. You've reached the right team for help. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0