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Thursday, April 3rd, 2025 11:16 PM

Sonic Internet Potential Vandalism

Recently, representatives from Sonic Internet has been aggressively attempting to get internet customers to switch from Xfinity to their service, citing "problems" that customers have been having (according to Sonic).  We had not experienced connectivity issues with our Xfinity services until after the Sonic representatives' visit.  It is our strong belief that Sonic, in "doing work on the poles", is also interfering with our services.  We need someone from Xfinity to confront Sonic and make sure they are not touching anything related to Xfinity's hardware or cabling.

This is important.  Sonic may very well be creating the very problems they are trying to lure customers with.  Please, take this seriously.

Official Employee

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1.7K Messages

18 hours ago

Thank you for connecting with us here in our community, @user_udyv4x. We appreciate your concerns. Are you still having service issues or have these been resolved?

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