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Friday, November 22nd, 2024 3:24 AM

Speak with billing department

I was informed that I CAN NOT speak with billing department until I pay my balance. THIS IS OUTRAGEOUS 

Official Employee

 • 

804 Messages

1 day ago

 

user_p4g84y Hi there! I'd love to help with your billing questions and concerns. To send a "Direct Message" / "Private chat message" message to "Comcast Business": 
 • Click "Sign In" if necessary 
 • Click the "Direct Messaging" icon 
 • or https://forums.businesshelp.comcast.com/direct-messaging
 • Click the "New message" (pencil and paper) icon 
 • The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there 
 • - As you are typing a drop-down list appears. Select "Comcast Business" from that list 
 • - An "Comcast Business" graphic replaces the "To:" line 
 • Type your message in the text area near the bottom of the window 
Press Enter to send it"

 

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