1 Message
Speak with billing department
I was informed that I CAN NOT speak with billing department until I pay my balance. THIS IS OUTRAGEOUS
1 Message
I was informed that I CAN NOT speak with billing department until I pay my balance. THIS IS OUTRAGEOUS
XfinitySheila
Official Employee
•
804 Messages
1 day ago
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon
• or https://forums.businesshelp.comcast.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there
• - As you are typing a drop-down list appears. Select "Comcast Business" from that list
• - An "Comcast Business" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
Press Enter to send it"
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