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Tuesday, August 27th, 2024 5:06 PM

speed test

Whenever I try speed test with Xfinity it comes up with  "oops something went wrong "

Official Employee

 • 

3.8K Messages

3 months ago

Hello @user_tlhj50, thanks for taking the time to reach out to our team on Forums. We appreciate you being a customer with us and my team is here to support you. Just to be sure, is this the website you're trying to access https://speedtest.xfinity.com/ to run the speed test? 

(edited)

1 Message

what mbps do i use currently

Official Employee

 • 

1.5K Messages

 

user_b37tsx Log into your account. You'll see your current statement and a list of your past bill statements. Click the Statement PDF link under Current Statement or click on the statement date range you want to view. Your package information is listed on page three of your billing statement.

 

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