Visitor
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2 Messages
Store employee tricked me
When at the store they padded me up with all sorts of stuff to inflate my bill. I called to get them off but nobody cares. Dont use xfinity. Their customer service representative will mute you if you are upset with their service.
XfinityRichard
Official Employee
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2.5K Messages
19 days ago
Hi there, @user_i8q65r ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm very sorry for the experience you had. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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