Visitor
•
1 Message
Suddenly no longer with Xfinity and don’t know why
My Wifi with xfinity stopped working but then when I logged into my account It stated that I am no longer with xfinity. My bill was autopaid on August 23, my current cycle doesn’t end until September 3rd per my last statement, and today is August 26, therefore I don’t understand what is wrong with my account. Unfortunately the app nor the chat bot is not helpful. Please assist.
XfinityJosephA
Official Employee
•
1.9K Messages
4 days ago
Hello @user_efa6a3 our team can take a closer look at your account and help. We'll just need to work in a direct message. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." It's next to the bell icon on the right side of the page.
0
0