Supervisor number

Thank you for taking the time to contact us through our Xfinity Forums. We understand you may not have had the best experience previously and we are here to help. Our team can help with any issues you are having from your service, to account or even Mobile. We do ask that you please send us a direct message with your full name and the service address. This will help us pull up your account to better assist you. There is no direct number to a supervisor however, we are part of the Digital Care Corporate Team, so you are in the best care! 

To send a direct message: 

• Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
• Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

@user_pzsrq1 

Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines.

Please see this post about direct messaging the support team;

https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478