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I have had my Xfinity services go out 2 times in the last week and the outage map shows the same location is out again. Why can’t this be fixed and stay fixed

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XfinityLinda

Official Employee

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1.9K Messages

17 days ago

Thank you for meeting us here in our forums about your service issues, @1kgigout. We know your service is important, and we're here to help. How are your services doing currently? Are they back up?

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1kgigout

Regular Visitor

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7 Messages

@XfinityLinda Yes, they are back up but it seems to always be the same spot on the outage map that is where the damage is. There have been reports of vandals doing damage and how do you stop that?

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16 days ago

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XfinityJorge

Official Employee

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2.3K Messages

1kgigout Thanks for the response and for your time on this! We are happy to hear that you are online and our experts in the field are doing their best to keep you connected.

(edited)

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16 days ago

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