user_tdrik2 Hello, and thank you for reaching out via our Xfinity Community Forums. I understand you'd like to update and change your current plan. I'd be happy to assist you with this process.To ensure I can provide you with the most accurate and efficient service, could you please send me a direct message with the following information:
Your full name
Your service address
Once I have this information, I can look into your current plan and discuss the available options with you.
We look forward to helping you update your plan.
To send a "Direct Message" message:
Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (it looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
XfinityChristy
Official Employee
•
1.9K Messages
2 days ago
Once I have this information, I can look into your current plan and discuss the available options with you.
We look forward to helping you update your plan.
To send a "Direct Message" message:
Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (it looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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