@user_858jly Will you provide us with some more context please? You're not able to take all of your Xfinity channels with you on the go and have access to a limited number of channels when you're not connected to your in-home network. Check out the list of channels you can stream from outside the home.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Ask to purchase a plan, then a live agent will get on.
Everyone here is a living breathing person and the Official Employees are Corporate Employees.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
SOMEONE WANT TO EXPLAIN TO ME WHY AFTER MULTIPLE ATTEMPTS THE ASSISTANT DOES NOT CONNECT YOU TO A LIVE AGENT WHEN REPEATEDLY SAYING THAT IS WHAT YPOU WANT? "TROUBLESHOOTING" HAS BEEN DONE ON MY ISSUE, TRYING TO SCHEDULE SERVICE THAT XFINITY SAID "THEYT'D CONTACT ME",,AND I HAVE NOTHING.
FOR THE OVER 300$ I PAY EVERY MONTH FOR 2 ACCOUNTS AND I CANNOT TALK TO ANYPONE,,I AM WILLING TO CANCEL THIS SERVICE SOON
Good morning FIREREALTY. Thank you for reaching out to us and sharing your experience with the assistant through our Xfinity Forums. I'm very sorry to read of the trouble you have been having with the assistant and reaching a live agent. I know how frustrating it can be especially when you are having a service issue. I would love to help out and set up an appointment for us. I want to help make sure your services are working again as soon as possible.
What service issue are you having?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityAngie
Official Employee
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1.8K Messages
2 months ago
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user_kn4rbo
1 Message
2 months ago
Ask to purchase a plan, then a live agent will get on.
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FIREREALTY
1 Message
1 month ago
SOMEONE WANT TO EXPLAIN TO ME WHY AFTER MULTIPLE ATTEMPTS THE ASSISTANT DOES NOT CONNECT YOU TO A LIVE AGENT WHEN REPEATEDLY SAYING THAT IS WHAT YPOU WANT? "TROUBLESHOOTING" HAS BEEN DONE ON MY ISSUE, TRYING TO SCHEDULE SERVICE THAT XFINITY SAID "THEYT'D CONTACT ME",,AND I HAVE NOTHING.
FOR THE OVER 300$ I PAY EVERY MONTH FOR 2 ACCOUNTS AND I CANNOT TALK TO ANYPONE,,I AM WILLING TO CANCEL THIS SERVICE SOON
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normamil
Visitor
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4 Messages
6 days ago
I am not able to receive email
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user_pxkzh0
Visitor
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1 Message
7 hours ago
Talk to a live agent,
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