Visitor

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1 Message

Thursday, May 8th, 2025

Talk to a person

I would like to talk to a person on my xfinity account PLEASE 

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Official Employee

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2.1K Messages

4 months ago

Thank you for reaching out to us here @user_zvjxfe. We would be happy to assist you with any account issue from here. What type of assistance did you need?

Visitor

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1 Message

my tv indicates that "something is not quite right"

Official Employee

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2.3K Messages

@user_5oilpo Welcome to our community forum! You've reached the perfect place to get answers to all your Xfinity questions. What were you seeing on your screen right before that error popped up? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Visitor

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1 Message

1 month ago

Trying to talk to real person [EDITED: Rule violation]

(edited)

Official Employee

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2.8K Messages

Hello, @user_ufbfg6 how can we help? The goal of our community is to provide answers for all so staying as public as possible, when situationally appropriate, may help users other than yourself.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

No dial tone on my house phone for the last 3 days 

Official Employee

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2.5K Messages

Hey @user_90514d! Thank you so much for using our Forums and for letting us know you are having issues with your home phone. We know how important it is for you to have the phone working, and we are happy to help with some troubleshooting. Have you attempted to check all the lines going into your home phone to make nothing is loose or disconnected? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

1 month ago

I need to speak with someone about the email transition to Yahoo.

Official Employee

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1.6K Messages

 

Barry144 Thanks for reaching out to us here to let us know you have questions about Xfinity Email transitioning to Yahoo.  You can find a great overview of the changes at the following link https://www.xfinity.com/support/articles/yahoo-email-migration-overview.  

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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2 Messages

Need a person to come to my house

Official Employee

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1.9K Messages

Hello, @therese339 Can you tell us more about what's going on so we can resolve any concerns you have.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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2 Messages

2 hours ago

I would like to talk to a person live agent 

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