Tech buried cable and left the cover off the utility box - cables exposed

Hello @jcpalaia, thanks for using the Xfinity Forums to bring this to our attention. I can defiantly understand the desire to have the cover put back on the box in your yard, we would not want any weather issues to cause problems with the service. You have reached the right team that can take a look at that for you and get this resolved. Could you please send our team a direct message with your full name and full address?
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