Visitor
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2 Messages
Telephone Message SCAM
I received a voice mail that told me i was losing my 5yr discount for not responding and to call back. I called back and the guy went on to say that my discount plan had been partially funded by the government and was ending, unless i paid $600 today. I am on with Xfinity 855# to let them know.
XfinitySean
Official Employee
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1K Messages
11 days ago
Thank you so much for bringing awareness to these calls, user_3385sb! None of our promotions or previously provided government programs require any sort of payment for qualification, and I'm happy to hear you recognized that that their claim was false. You can always report issues like this to the Customer Security Assurance team by calling 1 (888) 565-4329. To confirm, did you provide any specific account information when you call the number from the voicemail?
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