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user_ug5qy4
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Wednesday, June 25th, 2025 1:14 AM

Temporary line disconnected

We had an appointment June 10. ,2025 to fix the temporary line that was placed a year ago. The line is the same temporary line that somehow got disconnected. The next available appointment is June 29,2025. I should not have to wait 5 days for the service to be restored. Can this matter be resolved quickly. 

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Updated 

10 days ago

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XfinityVictor

Official Employee

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1.4K Messages

10 days ago

 

user_ug5qy4 Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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