i spoke with an agent on the 7th of august for a payment arrangement she told me i was good to go for the 31st i woke up this morning my service is off the system wont allow me to text an agent i call i wait on hold for over one hour only to hear that they cant help me i did something wrong when i know for fact that i did not ive made payment arrangements before with no issues and they are being extremely frustrating with hanging up every time i call
user_im8yg0 Yeah, I would be pretty frustrated if I were in your shoes too. Let's see what we can find as a good resolution for you. Please send us your full name and complete address via our DM.
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XfinityPeterH
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