1 Message
The Xfinity
I have been sitting here for an hour trying to talk to a live agent. This has happened multiple times in the past and all I need to do is talk to a live agent about something that’s going on with my account something that that robot cannot help with and I cannot get in contact with the live agent. This is ridiculousthat I have to go through this to talk to a person. This is so dumb. It’s making me want to switch Internet companies because why is it so hard to get in contact with the human?
XfinityRay
Official Employee
•
2.2K Messages
9 hours ago
Good afternoon, user_5uy42t! I apologize that you have not been able to speak with someone. I would be frustrated if that happened too. Our team is here and happy to assist you. What concern do you have with your account that we can help with?
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