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Thursday, March 5th, 2026 10:41 PM

This Video Cannot Be Played

I cannot use Xfinity Steam.  I am using a Dell laptop running Windows 11 and Edge browser.  I have restarted the computer but that did not help.

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Official Employee

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2.4K Messages

3 hours ago

Good afternoon @user_qp59mp, and thank you for reaching out on our Community Forums with your Stream app issues, we appreciate it. To confirm, are you experiencing an error when trying to stream live TV, recorded programs or both? Have you also tried an alternate device to see if you experience the same issue? 

 

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