Hello, user_4rl5fy. Thank you for joining us here on the Forums for help to make a payment on your previous account. There are many convenient ways to pay your Xfinity bill. Regardless of the status of the services at your address, you can sign in to your Xfinity account to view and pay your bill online.
You can also chat with Xfinity Assistant or use the Xfinity app for mobile devices, which now accepts Apple Pay.
You can also make a payment if you:
- Say “Pay my bill” into your Xfinity Voice Remote to open your account and pay on Xfinity X1. - Call us at 1-800-xfinity and follow the automated prompts to pay using an American Express, Discover, Mastercard or Visa credit or debit card or an ACH transfer from a valid savings or checking account with a U.S. bank. - Mail us a check drawn on a valid U.S. bank account or a cashier’s check issued by a valid U.S. bank. Please use the insert included in your Xfinity bill. Never mail cash. - Visit an Xfinity Retail Store to pay using one of our Xfinity Self-Service Kiosks, which accept the payment methods listed above, plus cash and traveler’s checks. To find your closest store, including hours of operation, visit our Find an Xfinity Retail Store locator. - Visit a Western Union Quick Collect location to pay by money order.
These are the only payment methods we accept. We don’t accept any other payment methods. If your account is active, you can confirm your payment has gone through successfully by opting to receive a payment confirmation alert in your account, regardless of which payment option you used.
XfinityThomasA
Official Employee
•
1.7K Messages
5 days ago
You can also chat with Xfinity Assistant or use the Xfinity app for mobile devices, which now accepts Apple Pay.
You can also make a payment if you:
- Say “Pay my bill” into your Xfinity Voice Remote to open your account and pay on Xfinity X1.
- Call us at 1-800-xfinity and follow the automated prompts to pay using an American Express, Discover, Mastercard or Visa credit or debit card or an ACH transfer from a valid savings or checking account with a U.S. bank.
- Mail us a check drawn on a valid U.S. bank account or a cashier’s check issued by a valid U.S. bank.
Please use the insert included in your Xfinity bill. Never mail cash.
- Visit an Xfinity Retail Store to pay using one of our Xfinity Self-Service Kiosks, which accept the payment methods listed above, plus cash and traveler’s checks.
To find your closest store, including hours of operation, visit our Find an Xfinity Retail Store locator.
- Visit a Western Union Quick Collect location to pay by money order.
These are the only payment methods we accept. We don’t accept any other payment methods. If your account is active, you can confirm your payment has gone through successfully by opting to receive a payment confirmation alert in your account, regardless of which payment option you used.
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