Hi user_sz2tse, thank you for reaching out here in our Forum community 😀. I can certainly review your account and check out your tracking details. What type of equipment is being sent your way? Also, when did you place the order?
user_sz2tse, I appeciate the added context. Let's work together privately and get that tracking information over to you. In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
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Accepted Solution
XfinityMarcos
Official Employee
•
2.3K Messages
1 day ago
Hi user_sz2tse, thank you for reaching out here in our Forum community 😀. I can certainly review your account and check out your tracking details. What type of equipment is being sent your way? Also, when did you place the order?
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