U

Visitor

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1 Message

Wednesday, April 2nd, 2025 7:57 PM

Tree on line

A tree limb has fallen on the line on Melton Hill Drive in Clinton, TN and we will loose communication very soon.

Expert

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109.5K Messages

2 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.1K Messages

2 days ago

Hello, @user_c8cca3 thank you for taking time to create a post. You've contacted the right place for assistance, and working from home myself completely understand not wanting to lose service. To report a line issue, you can visit this link: https://www.xfinity.com/support/articles/report-an-issue


If you do happen to lose service, the Xfinity App on a mobile device is a great way to get an appointment scheduled for a technician appointment: https://www.xfinity.com/support/articles/xfinity-my-account-app-manage-appointments

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