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Thursday, November 21st, 2024 4:01 PM

Trying to move my cable box from one bedroom to the bedroom upstairs and I’m having troubles with the wires. Can’t get the TV to work.

Trying to move my cable box from one bedroom to the bedroom upstairs and I’m having troubles with the wires. Can’t get the TV to work.

Official Employee

 • 

1.5K Messages

2 days ago

Hello and welcome to Comcast @user_nevfsz. Thank you so much for choosing Xfinity as your TV provider and entertainment needs. I am sorry to hear that your TV is not working after trying to move the TV box to the upstairs bedroom. Are you getting any error message or error code after reconnecting the TV box?

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