Thanks for meeting us here in our community, @user_lxllvd. We're sorry to hear about the trouble with your cable service. Have you tried any troubleshooting?
To send a signal to your Xfinity TV Box using the Xfinity app, follow these steps:
Ensure your TV and Xfinity TV Box are plugged into working power outlets.
Open the Xfinity app and sign in with your Xfinity ID and password.
Select the appropriate options to troubleshoot or send a signal to your TV Box.
Make sure all cable connections are tight and the TV is set to the correct input.
XfinityLinda
Official Employee
•
2.6K Messages
6 hours ago
Thanks for meeting us here in our community, @user_lxllvd. We're sorry to hear about the trouble with your cable service. Have you tried any troubleshooting?
To send a signal to your Xfinity TV Box using the Xfinity app, follow these steps:
Here's a helpful article: https://www.xfinity.com/support/articles/troubleshoot-tv-no-picture-black-blue-screen.
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