Visitor
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1 Message
TV Not Working [Edited]
I ordered TV a couple months ago. I do not live at the house. I was down there last week in the TV was not working. Please credit me for the past few months and do something to make the TV work thank you [Edited: "Personal Information"].
XfinityAngie
Official Employee
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2.3K Messages
8 hours ago
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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