Visitor
•
1 Message
Tv trouble
My tv keeps saying it has trouble accessing the internet. I have restarted the box three times. All cables are secure. It won't even change the channel.
Visitor
•
1 Message
My tv keeps saying it has trouble accessing the internet. I have restarted the box three times. All cables are secure. It won't even change the channel.
XfinityMatthew
Official Employee
•
385 Messages
7 hours ago
Hello user_q71ssk , thank you for reaching out. We appreciate you checking the cables and doing the basic troubleshooting. Are you receiving any error code with the "trouble accessing the internet message?
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