Good morning @user_3h372r. Thank you so much for reaching out to us today regarding your recent addon of our Ultimate TV tier. I am sorry to hear that it is not working. You are in the right place and we are happy to assist you today. Now are you getting an error message or error code when you try to watch live TV?
XfinityRoberto
Official Employee
•
1.6K Messages
2 days ago
Good morning @user_3h372r. Thank you so much for reaching out to us today regarding your recent addon of our Ultimate TV tier. I am sorry to hear that it is not working. You are in the right place and we are happy to assist you today. Now are you getting an error message or error code when you try to watch live TV?
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