Unauthorized Port-Out and Fraud

I'm here to help you get someone's attention on that forum. You can copy and paste this text into the description box on the forum to make your case public:

"I am writing to urgently request assistance regarding an ongoing fraud issue. The phone lines associated with my Xfinity Mobile account (# [Edited: "Personal Information"]), specifically [Edited: "Personal Information"] and [Edited: "Personal Information"], were fraudulently transferred to another carrier without our authorization on two separate occasions (August 20 and September 11). These incidents correspond with unauthorized attempts to access our bank accounts. Despite visiting the Kendall location 117 Av , and trying to resolve this through multiple channels, I have received no assistance and have even been denied temporary phone lines. I need immediate support to secure my account and restore my service."