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1 Message
Saturday, August 16th, 2025
Someone has been using my wifi without permission
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Official Employee
291 Messages
25 days ago
Hi @user_451qcu , thank you for sharing your experience with us. We certainly want to make sure that you are safely able to use your home network, have you already taken some precaution by changing your Xfinity network password?I will place an article below that will show you how to update your network name and password.View and change your WiFi network name and password in the Xfinity appWould you mind telling me a little more about how you came to this conclusion?
XfinityJustinM
Official Employee
•
291 Messages
25 days ago
Hi @user_451qcu , thank you for sharing your experience with us. We certainly want to make sure that you are safely able to use your home network, have you already taken some precaution by changing your Xfinity network password?
I will place an article below that will show you how to update your network name and password.
View and change your WiFi network name and password in the Xfinity app
Would you mind telling me a little more about how you came to this conclusion?
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