Visitor

 • 

1 Message

10/15/2026 6:15 PM

Unburied Cable

The outdoor cable for my Internet service is still above ground.  Has work order been created to bury it?  When will it be buried?

Oldest First
Selected Oldest First

Official Employee

 • 

3.6K Messages

2 days ago

@user_fic777

 

Can you please send us a direct message with your full name and service address so we can take a closer look?
 
How to send us a direct message:
 
- Click “Sign In” if necessary.
- Click the “Direct Messaging” icon.
- Click the “Start new conversation” icon, which looks like a pencil and paper.
- In the “To:” line, type “Xfinity Support.”
- As you type, a drop-down list will appear. Select “Xfinity Support” from that list.
- An “Xfinity Support” graphic will replace the “To:” line.
- Type your message in the text area near the bottom of the window.
- Press Enter to send it.
 
Talk to you there!
forum icon

New to the Community?

Start Here