Visitor
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1 Message
Unlink accounts
Hello.
I need to completely separate two accounts.
1st Account : [Edited: "Personal Information"].
2nd Account : [Edited: "Personal Information"].
These two accounts are showing some overlap on my end and I need it fixed asap!! Nicholas [Edited: "Personal Information"] needs to no longer be associated with Sheri’s account in any way!
XfinityAmira
Official Employee
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4.2K Messages
4 days ago
Hello user_r8abnr! Thanks for visiting our Xfinity Forum. We value you as a customer and appreciate you taking the time to reach out to us. Please know my team is here to support you with all your service needs. I understand you need to unlock your accounts which can be done following the instructions provided in this link.
To conform, have you had the opportunity to follow those steps of unlinking the accounts? Please let us know at your convenience. Thank you!
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