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user_vslkg9
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Sunday, January 18th, 2026 8:14 PM

Unlock devices

I need to have confirmation when the devices are unlocked for [Edited: "Personal Information"] and [Edited: "Personal Information"]

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15 days ago

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XfinityBrianH

Official Employee

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2K Messages

15 days ago

 

user_vslkg9 Thank you so much for reaching out to us here with your questions! Phones are normally unlocked within 48 hours of the phone being paid off. You can find more information here https://www.xfinity.com/support/articles/eligible-to-unlock-phone.

 

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