1 Message
Upgrading from xb7 to xb8
Hello! I wanted to know how i would go about upgrading my equipment from the xb7 to the xb8. I’m currently paying for 2000 mbps but receiving a fraction of that and after further research discovered it’s due to the difference in equipment.
XfinityAdrienne
Official Employee
•
911 Messages
2 months ago
Hey there, SoLight! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! We can certainly take a look into the account, and get you a new modem shipped to you directly. Can you please send us a DM to get started?
Please send us a direct message with your full name, business name, full address, and phone number.
• Click "Sign In" if necessary
• Click the "
Direct Message icon”
(upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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user_j8wprp
1 Message
1 month ago
Activating my thingggg
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