Upload speed still capped at 40mbps after "Enhanced" Network service

Hello, I've received the notification via text this morning that the upgrade was completed. 

The above link shows my 1.2 gig Plan with a max upload of 41Mbps in my service area of 94577. Will the upload ever be upgraded? This is pretty atrocious. 

@user_ahxx8p thank you for the update that you received the text communication this morning, with that being so recent the broadband label page might not have had time to be updated. When working with customer who've had the equipment upgrades, once the broadband label page has been updated it's available, so appreciate you confirming what you see on your end. 

I'd definitely like to investigate the location further, there are specific codes on the account once higher upload speeds are available. If I see those I can ensure the equipment is provisioned correctly and the correct mid-split technology which allows the higher upload speeds are added. With you mentioning the 1.2 internet speed, I've found a lot of times those are older speed tiers that need to be manually updated to reflect the next generation upload speeds.

To continue I'll need to gather some information we don't want here in our public conversation. 

Could you please send our team a direct message with your full name and full address?

To send a direct message: 

Click "Sign In" if necessary

• Click the "Direct Message chat" icon

• Click the "Start new message" (pencil and paper) icon

• In the "To:" line type "Xfinity Support" as you type the drop-down list which appears. Select the "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window, please add your full name and address

• Press Enter to send it

https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

Thank you for your help. Direct message sent.