Visitor
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1 Message
Use my own modem
Hello, I used my own modem in the past. It allowed me to run in bridge mode so I could use a software defined VPN (TpLink Omada) to connect my home and office sites. I recently upgraded my xfinisty speed at home and received a new gateway. If I want to go back to using my old modem, will the xfinity network still give it an IP address and allow traffic to pass? How long does that handshaking process take?
EG
Expert
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119.7K Messages
11 days ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJosephA
Official Employee
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2.4K Messages
11 days ago
Hello, @user_flkq5z you can use your own modem if it's on the modem approved list. All you would need to do is hook up the modem and activate it in the Xfinity app. https://www.xfinity.com/support/articles/returning-your-equipment
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