Visitor

 • 

1 Message

Monday, February 23rd, 2026 6:48 PM

utility box

a car hit the utility box at my address. It is completely broken apart and there are exposed cable lines. This is a hazard and needs to be replaced ASAP. 

Oldest First
Selected Oldest First

Official Employee

 • 

3K Messages

12 days ago

Hi there, @user_5a78a8 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry to hear that a car hit the utility box at your address. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. 

forum icon

New to the Community?

Start Here