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Wednesday, April 2nd, 2025 11:43 PM

Utility Support

I had a new utility box installed recently in my front yard (the one in the middle).  I need xfinity to call me about it.  Otherwise I am considering removing it which might cause an outage for other customers.

Official Employee

 • 

2K Messages

1 day ago

 

user_dqfsnz Hello there! Thank you so much for using our Xfinity Support Forums to contact our team. We are here happy to help you with your concerns about removing the equipment on your property. To get started can you send us a DM with your name and address? 
Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message

 

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