Utility wire down on road

Question

I have called and all they want to do is make an appointment for my house it's not my house the wire from the utility poles is hanging down across my driveway and into the road it's a safety issue not my house it's on the public road

XfinityJosephA · Answer

user_7b3aec we can get the correct work order set up for you. Thanks for explaining the situation. When you have a moment please send us a direct message. We will want to get your name and address since the line is nearest your home. And your best contact phone number and email address.

You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." It's next to the bell icon on the right side of the page.

Customer Service

user_7b3aec

Utility wire down on road

XfinityJosephA

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