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Lsnzay03
1st Topic

Visitor

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1 Message

Monday, October 6th, 2025

Virtual gift card

Got signed up for Internet and tv which came with a $150 virtual prepaid gift card. I never got the email and it never got sent. Need help receiving it , as it said it should’ve came in June. 

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20 days ago

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XfinityMatthew

Official Employee

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1K Messages

20 days ago

 

Lsnzay03 We can certainly help figure out where it is at. When did you originally sign up for the service? Can you also go to https://www.xfinityincentivetracker.com/track , enter your account info, and see what is says about the reward card?

 

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