Watch activation on standalone line failing with something went wrong try again later message

Hi 

  Am on call with the number you shared for the past 6 hours and still issue is not resolved..it's been with multiple agents and yet no one resolves the issue..even tried charting on the Xfinity app and they just disconnect and another agent comes and start over..this is so frustrating..just activating a standalone line on a [Edited: "Profanity"] smart watch should not be this difficult...this is really really so frustrating...worse part is the customer service don't even know what's happening..Everytime I have to start over and every single [Edited: "Profanity"] time I am told notes is updated on the account..you guys got to get your act together..can you share some contact who can actually act on this and resolve the issue...

Sorry to hear you're still having trouble with the activation. For us to look into things further, please send us a direct chat message with your full name, the name listed on the account (if different), and the full service address associated with your account to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.