Visitor
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3 Messages
Waterline damage
This is the third time I am typing this. You must take responsibility in wrecking and destroying my waterline. I have a bill from City of Fort Lauderdale of $1037.00 for a leaked caused by an ungrounded crew for Comcast/Xfinity. My name is [Edited: "Personal Information"] at [Edited: "Personal Information"]. Please take this situation.
user_hr56a
Visitor
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3 Messages
3 hours ago
Comcast/Xfinity take care this problem and you customer. It not fair the wreck and damage someone property and walk away.
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user_hr56a
Visitor
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3 Messages
3 hours ago
Please take care xfinity
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XfinityBenny
Official Employee
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1.3K Messages
1 hour ago
@user_hr56a Thanks for adding to the community. I don't see other posts from your profile, but we're glad you brought this to our attention. Send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the message icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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