Visitor

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1 Message

Thursday, August 14th, 2025

What is the toll free number for collections for a residential non-mobile account?

 What is the toll-free number for the collections department for a residential NON-mobile account? 

I don't want the general number. I specifically want the collections department number.

Thank you

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Expert

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113.2K Messages

26 days ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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90 Messages

26 days ago

Hi there user_4qssrs! Thanks for reaching out through our forums! The only way to reach our collections department is by calling 1-800-XFINITY (1-800-934-6489) as they do not have a direct phone number. Sorry for the inconvenience!

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