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user_a00207
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Tuesday, February 17th, 2026 10:12 PM

What to do with unused coax cable? Cap it?

I was recently sent a new XFinity 4K TV box that uses streaming wifi instead of the coax cable. What do I do with the old cable? i don't want to remove it entirely in case I use it again down the road but does it need to be capped for safety when not connected to anything?

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9 days ago

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XfinityVictor

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18 days ago

 

user_a00207 Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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user_a00207

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Sent - thank you for your help!

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17 days ago

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XfinityVictor

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Thank you for providing your account information, I can finish verifying the account by sending a verification code. We can send it via text or email. Which would you prefer?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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17 days ago

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user_a00207

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My apologies for the delay! Please send the verification code by text. Thank you again!

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9 days ago

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XfinityOrlandoM

Official Employee

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3.1K Messages

 

Thanks for reaching back out, we apologize for any inconvenience we can only send the verification code to you through our direct private messaging.

 

 

 But to answer your question in regards to the unused coax cable, you can do whatever you want with the extra coax cable as there yours so keep,  It's also up to you if you want to remove the coax outlet.

 

I'm in the same situation as you, my bedroom has a coax cable that's not connected to an actual wall outlet but I have the Wi-Fi streaming box in my room.  But I still have the cable I just hid into the floor

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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9 days ago

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