Visitor

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3 Messages

Saturday, August 8th, 2026 11:20 AM

What's the best way for customer service

Before anyone chimes in on dialing 1800xfinity. That's apparently not customer service. I have had customer service in person, but am looking for a number that doesn't lead to sales. Cancellation would be better if anyone has a direct number 

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Official Employee

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1.3K Messages

10 days ago

Hello @ShareholderG, thank you for taking the time to leave a post. Sorry to hear you've been having such a frustrating experience trying to get connected with the right team. While the 1-800-XFINITY number is the primary support line, our team here would be happy to help and see if we can address your concerns directly. We'd appreciate the opportunity to review the situation first and explore any available options. Would you mind providing us with a little more information about your concern? The more details you can share, the better we'll be able to understand the situation and determine how we can help. We're here to assist and look forward to hearing from you. 

Visitor

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3 Messages

So no customer service number directly

Official Employee

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3.6K Messages

 

ShareholderG The phone number is 1-800-XFINITY. At this time, that's the only phone number we can provide. As my colleague mentioned, we're happy to help here as well. If you can share a few more details about what's happening, we'll do our best to assist.

 

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