Visitor

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2 Messages

Sunday, November 9th, 2025 4:47 AM

When can I expect the DOCSIS3.1 update in my area

When can I expect the DOCSIS3.1 update in my area, I seem to be limited to 35 mbps upload via the node

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Official Employee

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2.8K Messages

1 month ago

user_xym4by That is a great question! Hard dates are not available for each area as they receive the Genesis (Next Generation) upgrades. However, as each area approaches when the upgrade work is planned, alerts can be sent out. If you check out our Network construction in progress page, you can see how to make sure you have everything set up correctly to receive those alerts.

Visitor

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2 Messages

Is there a planned date for the full upgrade to be completed by, at least? 

Official Employee

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2K Messages

user_xym4by there would not be a date to share as of now. The reason for this is there are a lot of steps that go into area upgrades in the planning phase ever prior to the work actually beginning. 

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