user_47r285's profile

Visitor

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2 Messages

Friday, October 25th, 2024 7:10 PM

When will Comcast restore my Internet Service in Arlington Virginia? I pay over $250/month but we have been down for over 48 hours.

Xfinity charges us over $250/month but does not maintain Internet service. We are constantly out of service and down in Arlington Virginia

Official Employee

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591 Messages

29 days ago

Good afternoon @user_47r285. Please send us a direct (private) message with your name and address so we can investigate your current service issue.

To send a "Direct Message" ("Private") message:

Click "Sign In" if necessary

• Click the "Direct Message chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

(edited)

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