Good morning @user_zi3i1i, thanks for reaching out to us on the forums. Sorry to hear that you are having issues with your service, as someone that works from home I can understand the frustration of service issues. You have reached the right group that can take a look at that for you. Thank you also to @NoNoBadPuppy for providing the link to the website for service issues. That is always a good place to start for these types of issues, as well as using the Xfinity app, which will show the information.
NoNoBadPuppy
Problem Solver
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727 Messages
8 days ago
You can use your cell phone and check the xfinity outage wbsite:
https://www.xfinity.com/support/statusmap
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XfinityJeff
Official Employee
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99 Messages
6 days ago
Good morning @user_zi3i1i, thanks for reaching out to us on the forums. Sorry to hear that you are having issues with your service, as someone that works from home I can understand the frustration of service issues. You have reached the right group that can take a look at that for you. Thank you also to @NoNoBadPuppy for providing the link to the website for service issues. That is always a good place to start for these types of issues, as well as using the Xfinity app, which will show the information.
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