Skip to main content

  • Home

  • Getting Started

    • Offers

U
user_umyn9d
1st Topic

1 Message

Sunday, November 17th, 2024 1:34 PM

Why is so hard to talk to a REAL person

I have been a loyal customer for 8 [Edited: "Language"] years but I can never talk to a real person - literally makes me want to cancel my [Edited: "Language"] services - it’s a joke - Xfinity is a joke 

Question

 • 

Updated 

15 days ago

 • Edited

37

2

0

Was this helpful?

EG

Expert

 • 

107.3K Messages

16 days ago

The concern is not related to Xfinity Compliments................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

0

0

XfinityBenjaminM

Official Employee

 • 

1.6K Messages

15 days ago

 

user_umyn9d Hello! Thank you for reaching out to us here on our Community Forum. We are sorry to hear that you are not having a good experience with us and we'll do everything we can to help. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

0

0

forum icon

New to the Community?

Start Here